- A compliance requirement deadline is not met
- A loan has been inactive 30 days, or
- Three (3) days after a lock has expired, or has been manually cancelled.
Loans can also be manually withdrawn by using the "Withdraw" link in the Tracking tab of the loan application.
What happens to the rate lock when a loan is withdrawn?
If a loan is withdrawn, it must be reinstated before three days after the loan has been withdrawn - otherwise the lock will be cancelled.
How is a loan reinstated?
It is simple to reinstate a loan that was withdrawn. Simply click the reinstate loan link. This is accessed from the Loan Application >> Tracking Tab, the Loan Pulse area in the Loan Choices screen, or in the Disclosure Tracking form (found in the left-side menu under "More Tools").
The Reinstatement of a loan will trigger a new 3 day disclosure requirement event.
Is it possible to have redisclosures automatically sent to the borrowers?
Yes. Once you both the loan officer and all borrowers have eSigned any previous eDisclosure, and should there be any future disclosures required, DirectWare® is programmed to automatically re-disclose and generate an eSign request on your behalf.
Is a re-disclosure event triggered if the APR goes down?
Yes. A re-disclosure event is triggered if the APR changes by at least 0.125%, whether the change is an increase or a decrease in the APR.
If I make a change to a fee, how will I know if a re-disclosure is necessary?
DirectWare will prompt you whenever fee changes are about to trigger a re-disclosure. You will be asked if you want to proceed or cancel before triggering a disclosure event.
Is there a place in DirectWare to view the loan's APR?
Yes. Simply click the "Disclosure Tracking Form" link located in the left-side menu under "More Tools". When the form opens, the loan's current APR will be located in the upper left-hand corner of the screen as shown below.

What are all the fees that affect the APR?
DirectWare will prompt you whenever fee changes are about to trigger a re-disclosure. You will be asked if you want to proceed or cancel before triggering a disclosure event.
Here is a list of fees considered pre-paid finance charges (PFC). Note that these are all fees paid by the borrower and can affect the APR.
| Application Fee |
Assignment Fee |
Assumption Fee |
| Attorney Fee |
Commitment Fee |
Courier Fees |
| Escrow Waiver Fee |
Flood Certification w/life of loan |
Funding Fee |
| Inspections for Construction |
Wire Fees |
Loan Discount Fee |
| Loan Origination Fee |
Mortgage Broker Fees |
Mortgage Insurance Premiums |
| Per diem Interest |
Processing Fees |
Administration Fees |
| Underwriting Fee |
Settlement/Closing Fees |
Tax Life of Loan Certification |
| Tax Service Fee |
|
|
Will you notify me before a disclosure event is triggered?
Yes. Prompts appear in DirectWare any time a disclosure or re-disclosure event is about to be triggered. You can then decide to proceed or to cancel before triggering a disclosure event. This helps you stay in compliance with the MDIA.
How will I know how much time I have before disclosures or re-disclosures have to be sent?
The Disclosure Tracking Form in DirectWare will show you each time a disclosure event was triggered, the date required to maintain Reg Z and RESPA compliance, the date fulfilled, etc.

Is there any additional help you provide related to disclosure?
Yes. Our closers and funders will notify you if a disclosure date is about to expire, or if a waiting period needs to be satisfied.
How do I send Disclosures?
When you are ready to send disclosures, simply send an eSign Borrower Disclosures request to your borrower(s). You can find the link in LoanChoices™ in the left-hand menu under "More Tools".

The required Early Disclosure email that is sent to the borrower is part two of two emails sent to the borrower when sending the eSign Borrower Disclosures invitation. The email has the required disclosures attached and password protected with the signers' social security number.
This email makes it extremely easy for you to send the required disclosures, and will save you money as you do not have to print or mail the disclosure documents.
We encourage all borrowers to electronically sign the disclosures. While electronically signing is not required prior to submitting the loan, it is necessary for the file to pass underwriting. Exceptions are considered on a case-by-case basis.
Electronic signatures proves borrower receipt of disclosures and allows for the immediate collection of fees, whereas sending the disclosures without signing them requires a waiting period of three days.
How are the disclosures signed with eSignatures?
The emails that are received upon sending an eSignature request contain a link and PIN that will initiate an identity authentication process where you and the borrowers will be asked a few questions to identify yourselves. Upon completion of the authentication, the borrowers can update their contact information. They will then adopt a signature style and complete an eSign consent form. Next, they simply navigate through the disclosures and sign at the appropriate places by clicking the "Sign" icon.
Is there a way to collect fees sooner from borrowers?
Yes.
Allowable fees can be collected from borrowers immediately upon the completion of our eSigned Early Disclosures, providing a seamless & compliant way to collect from your borrower.
Practice using eSignatures with your pre-qualifier loan within DirectWare®.
Simply click on the red text that says "Pre-qualifier Loan" after logging in. Then click the menu item on the left that says "eSign Borrower Disclosures", highlighted in yellow. You'll be able to practice with this eSign process as much as you want by using the reset buttons at the bottom of the e-Signature Invitation screen.
Automation: Please note that our systematic & automated processes are designed to assist in Early Loan Disclosure Compliance – but should never be used to replace the need for a Loan Officer to review, comply, and adhere to all loan compliance requirements.
Contact Broker Support with additional questions: 800-924-3884 or BrokerSupport@DirectCorp.com |